Privacy Policy

Who We Are

Heartland Print Co. is a custom print and apparel shop located in Wagoner, Oklahoma. Our website address is: https://heartlandprintco.com.

If you have any questions about this Privacy Policy or how your information is used, you can contact us at:

Heartland Print Co.
108 E. Cherokee St.
Wagoner, OK 74467
Phone: (918) 201-4030
Email: sales@heartlandprintco.com

What Personal Information We Collect

We may collect personal information when you contact us, request a quote, upload artwork, place an order, create an account, or interact with our website.

This information may include your name, email address, phone number, company name, billing or shipping address, project details, uploaded artwork files, order details, and any message or notes you submit through our forms.

Contact Forms and Quote Requests

When you submit a contact form or quote request, we collect the information you provide so we can respond to your request, prepare estimates, communicate about your project, and provide our services.

If you upload artwork, logos, images, or other files through our website, those files may be stored so we can review your project and prepare your order.

Contact form and quote request information may be stored in our website database and/or email system for business, customer service, and recordkeeping purposes.

Orders and Payments

If you place an order through our website, we may collect information needed to process and fulfill your order, including your name, billing address, shipping address, email address, phone number, order details, and payment-related information.

Payments may be processed by third-party payment providers such as Stripe or PayPal. Heartland Print Co. does not store your full credit card information on our website. Payment providers may collect and process payment information according to their own privacy policies.

WooCommerce and Online Store Information

If our website uses WooCommerce or online store features, we may collect and store information related to products viewed, cart contents, orders placed, billing details, shipping details, and customer account information.

This information is used to process orders, provide customer support, calculate taxes and shipping, prevent fraud, improve our services, and comply with legal or accounting requirements.

Cookies

Our website may use cookies to improve your browsing experience, remember cart contents, support login sessions, process orders, and help the website function properly.

If you create an account or log in to the website, cookies may be used to save login information and screen preferences. You can control or disable cookies through your browser settings, but some parts of the website may not work properly without them.

Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use our website. This may include information such as pages visited, time spent on the site, browser type, device type, and general location data.

This information helps us improve our website and services. Analytics data is generally used in an aggregated way and is not intended to personally identify you.

Media and Uploaded Files

If you upload images, logos, artwork, or other files to our website, you should avoid uploading files that include embedded location data or other sensitive information unless it is necessary for your project.

Uploaded files may be reviewed by our team to prepare quotes, proofs, designs, and production work.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, maps, or other third-party content. Embedded content from other websites behaves as if you visited the third-party website directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

Who We Share Your Information With

We may share information with trusted third parties who help us operate our website, process payments, fulfill orders, provide shipping, manage forms, analyze website usage, or communicate with customers.

These third parties may include payment processors, shipping providers, website hosting providers, email service providers, form tools, analytics providers, and other service providers necessary to run our business.

We do not sell your personal information.

How Long We Keep Your Information

We keep personal information for as long as necessary to respond to inquiries, complete orders, provide customer support, maintain business records, comply with legal obligations, and improve our services.

Order information may be retained for tax, accounting, legal, and business recordkeeping purposes.

Your Rights

You may request access to the personal information we have about you, ask us to correct inaccurate information, or request that we delete certain personal information, subject to any legal, accounting, security, or business recordkeeping requirements.

To make a request, contact us at sales@heartlandprintco.com.

Where Your Data May Be Sent

Visitor submissions, form entries, comments, or uploaded content may be checked through automated spam detection, security, or website protection services.

Payment, shipping, analytics, and website service providers may process information in accordance with their own privacy policies.

Security

We take reasonable steps to protect the information submitted through our website. However, no website, email, or online system can be guaranteed to be completely secure.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, or legal requirements. Updates will be posted on this page.