Terms and Conditions

Overview

This website is operated by Heartland Print Co. Throughout the site, the terms “we,” “us,” and “our” refer to Heartland Print Co. By visiting our website, submitting a form, requesting a quote, placing an order, or using any part of this site, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully before using our website or services. If you do not agree with these terms, you should not use this website or submit information through it.

We may update or change these Terms and Conditions from time to time by posting updates on this page. Your continued use of the website after changes are posted means you accept those changes.

Our Services

Heartland Print Co. provides custom printing, apparel printing, screen printing, DTF printing, embroidery, engraving, signage, design services, brand kits, promotional products, and related services.

Because many of our products and services are custom-made, details such as pricing, turnaround time, materials, availability, and production requirements may vary by project.

Quotes and Orders

Quotes are based on the information provided at the time of request, including quantity, artwork, garment or product type, materials, customization method, and project timeline.

Quotes may be subject to change if project details change, including changes to artwork, product selection, quantity, sizing, colors, placement, turnaround time, or production requirements.

An order may not be considered final until project details, pricing, artwork, proof approval, and any required payment or deposit have been confirmed.

Artwork, Logos, and Uploaded Files

You are responsible for ensuring that any artwork, logos, images, text, trademarks, or files you provide to us are owned by you or that you have permission to use them.

By submitting artwork or files to Heartland Print Co., you confirm that you have the legal right to use the submitted materials for the requested project.

We are not responsible for copyright, trademark, licensing, or ownership issues related to materials provided by customers.

Proofs and Customer Approval

For many custom projects, we may provide a proof or design layout for review before production. It is your responsibility to carefully review all proofs, including spelling, names, dates, colors, placement, sizing, quantities, and other project details.

Once a proof is approved, Heartland Print Co. may begin production. We are not responsible for errors that were present in an approved proof.

Colors and Product Variations

We make reasonable efforts to represent colors, products, materials, and designs accurately. However, colors may appear differently on screens, and slight variations may occur in printing, embroidery, engraving, signage, apparel, promotional products, and materials.

Product availability, garment colors, sizes, brands, and materials may vary and may be subject to supplier availability.

Turnaround Times

Turnaround times may vary depending on order size, production method, artwork readiness, product availability, proof approval, and current workload.

Any estimated completion dates are provided in good faith but are not guaranteed unless specifically confirmed in writing.

Payment

Payment terms may vary depending on the project. Some orders may require full payment or a deposit before production begins.

If online payment is available through the website, payments may be processed by third-party payment providers. Heartland Print Co. does not store full credit card information on the website.

Cancellations, Returns, and Refunds

Because many of our products are custom-made, cancellations, returns, refunds, or exchanges may be limited once an order has been approved or production has started.

If there is an issue with your order, please contact us as soon as possible so we can review the concern and determine the best next step.

Website Use

You agree not to use this website for any unlawful purpose or in a way that could damage, disable, overburden, or impair the website.

You may not attempt to interfere with the security of the website, upload malicious code, collect information from other users, or use the website in a fraudulent or misleading way.

Third-Party Links and Tools

This website may include links to third-party websites, tools, payment processors, maps, forms, analytics tools, or embedded content. These third-party services are not controlled by Heartland Print Co.

We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.

Accuracy of Information

We make reasonable efforts to keep website information accurate and up to date. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to correct errors, update information, change pricing, update services, or modify website content at any time without prior notice.

Limitation of Liability

Heartland Print Co. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website, your inability to use the website, or your use of our products or services.

To the fullest extent permitted by law, our liability for any claim related to our products or services is limited to the amount paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Heartland Print Co., its owners, employees, contractors, and service providers from any claims, damages, losses, liabilities, or expenses arising from your use of the website, your submitted materials, your order, or your violation of these Terms and Conditions.

Privacy

Your submission of personal information through this website is governed by our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

Contact Information

Questions about these Terms and Conditions may be sent to us at:

Heartland Print Co.
108 E. Cherokee St.
Wagoner, OK 74467
Phone: (918) 201-4030
Email: sales@heartlandprintco.com